What currency are the prices do I see in the site?
All prices are in USD.
I just placed an order, when will it ship?
We try our best to ship items as fast as we can. Please allow 3-5 days production time for your order to ship out, average shipping times are 3-5 days.
Tracking numbers will be updated 3-5 days after your order has been SHIPPED. If you don't have a tracking number after 7 business days please email us at store@earthboundoutdoors.com
I am not in love with my order, can it be returned? What if there is an issue?
We offer a 100 % money back guarantee if the product is defective or damaged. We give you 30 days to send it back to us for a full refund. You must ship it back at your own expense, once we have received the product we will refund the full amount of your original purchase. Please Include all a name and order number on the returned parcels.
Please note: If you your package is on the way, you must wait for it to arrive and return it before receiving a refund.
Can I cancel my order?
You are able to cancel your order with no penalty! You must cancel your order before it ships. If the item is already sent please use our easy return system to get a full refund.
I have entered an incorrect address what do I do now?
If you have miss spelled or auto-filled in an incorrect address, simply reply to your order confirmation email and confirm. Once you double check if the address given is wrong kindly notify us via email at store@earthboundoutdoors.com If the given address is wrong we can change the address to the correct one within 24 hours. No refund will be given after the 24 hours of incorrect submission.
Shipping & Delivery Information?
At Earthbound Outdoors, we partner with both international and domestic fulfillment centers to offer a wide range of high-quality products. Due to this, shipping and delivery times may vary depending on your location and the item ordered. The expected delivery time is 5-15 business days.
We strive to ensure your gear reaches you as quickly as possible, but if you have any questions or concerns about your order, please don’t hesitate to reach out to us. We're here to help!
Please note: Delivery times may vary on items based on your location.
I have a question that wasn't answered, can you please help?
Absolutely! Please send us an email to store@earthboundoutdoors.com and we will be happy to assist you in any way we can. We do receive a large number of emails, If you wish to get a prompt response please attach your order number and address the problem clearly, Thanks!